Effective from Oct 29, 2023, all Virgin Atlantic or VS flights operating at Pudong International Airport will be relocated from Terminal 2 to Terminal 1. Passengers flying with Virgin Atlantic are advised to follow terminal signs to the designated check-in counters at Terminal 1.

Should any Virgin Atlantic flight scheduled for Oct 28 be delayed to Oct 29, it will continue to operate from Terminal 2. Please refer to the airline's official announcements for confirmation.

Please check the airline and airport service hotline, official website, APP, etc., in due time to avoid delays.

Locations: Gates 1 and 11 at the Departures Level in Terminal 1; Gates 21 and 26 at the Departures Level in Terminal 2
Hours of operation: 06:00-24:00 daily
Frequency: Every 10 minutes

Shanghai Airport Official Website：www.shairport.com

Service Hotline: 021-96990

Virgin Atlantic Official Website：https://zh.virginatlantic.com/cn/zh

Service Hotline：021—61361777

Shanghai Pudong International Airport
October 26, 2023

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Current location：Home > Information Disclosure > Media Center > News > Shanghai airports move to ease hassle of virus prevention measures
Shanghai airports move to ease hassle of virus prevention measures
Released：2020-03-31

A police officer in a protective suit keeps watch on inbound travellers at Shanghai Pudong International Airport following a global outbreak of coronavirus disease (COVID-19), in Shanghai, March 20, 2020. [Photo/Agencies]

Shanghai Pudong International Airport has been taking measures to ensure service quality in a time when enhanced health screening procedures are in place to prevent the spread of COVID-19.

Besides placing signs in different languages across its premises to help guide travelers, the airport has also stationed staff at various points to assist with their inquiries.

Passengers who are transiting in the airport can also reduce the time required to undergo these procedures by scanning the QR code of an online information registration system developed for them to report their health conditions.

Presently, all passengers arriving in Shanghai from locations outside of mainland China are required to undergo a 14-day quarantine. Those waiting to be transferred to designated quarantine places can rest on chairs that have been specially placed for such individuals. Hot water is also readily available at all hours.

Meanwhile, the Shanghai Airport ity has prepared disinfection products, power banks and instant food products.

A mobile phone luggage declaration service has also been launched for travelers who need to be sent directly to quarantine after landing. Airport staff will find the luggage that have been declared and deliver them to the doorsteps of the quarantine rooms.

Source: chinadaily.com.cn